How Can I Get IT Support?

If you're interested in one of our support plans or wish to discuss your requirements, please click the green Free Consultation button, use our live Chat service,  Email: info@s50.co.uk or Call 020 8770 0007

If you are a new customer and have an IT problem you would like us to fix, please use our live Chat service or call the number above.

How Much Does IT Support Cost?

Our standard contract hourly rate during normal weekday working hours is just £55.00 and £95.00 after 5.30pm and at weekends.

Our popular fully Managed IT Support plans start from as little as £12.00 per PC, per month

Charities and not for profit organisations can benefit from our exclusive discount of 45% off our normal hourly rate until 1st June 2021.

For a limited time we also guarantee to match your existing level of support and reduce the cost by 50% for an entire year!

Go here to find out more https://www.s50.co.uk/half-price

Do I Have To Sign A Contract?

Our IT support works best as part of a managed IT support agreement and all the benefits this offers.  Clients can either choose from one of our great value 12 month fixed cost support plans or we can tailor a support package that fits your needs.

For businesses with very low IT requirements we're happy to provide pay-as-you go IT support, on an hourly or day rate basis, without a contract.

Do You Provide On-Site IT Support?

Although most issues can be resolved quickly using our remote support tools, there are occasions when we need to visit site for new equipment installations, upgrades, migrations and  consultancy.

As we are only 25 minutes away from central London and 5 miles from the M25, we're able to service clients throughout Southern England and offer guaranteed on-site response times for emergencies in just 1 hour.

Our daily IT health check report gives our clients a clear overview of their key systems status, including data backup jobs, storage usage and up-time. If we find something that needs further investigation, we flag this on the
r
eport and pass it to a technician to prevent it becoming a larger problem.

 

If You Are Reviewing Your Existing IT Support Contract or Just Want A Comparison

Outsourced IT Support That Fits Around Your Business

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Outsourcing your IT is like having your own IT department, but without the overheads We take responsibility for your IT while you run your business. There’s no need to worry about training, holiday or sickness cover as our skilled team provide all year round support.

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WHAT IS OUTSOURCED IT SUPPORT?

WHAT IS OUTSOURCED IT SUPPORT?
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As an SME we understand that investing in IT is essential, but costs are a priority. Our range of feature packed IT support plans offer great value, and focus on delivering enterprise levels of service with SME affordability.

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IT SUPPORT FOR SME's

IT SUPPORT FOR SME's
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We have provided IT support to charities for over 16 years and have an excellent understanding of Gift Aid, Charity Retail and PCI compliance. We offer a range of exclusive rates to UK charities and not for profit organisations, to help them save money.

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IT SUPPORT FOR CHARITIES

IT SUPPORT FOR CHARITIES
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Our hourly and day rates are at least 20% cheaper than other IT support providers. To help UK businesses get back on their feet after lockdown, we're offering new clients the opportunity to cut their existing IT contract by 50% for 1 year

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AFFORDABLE IT SUPPORT

AFFORDABLE IT SUPPORT
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The fastest way we deliver support is via our state of the art remote access tool. This allows our engineers to take control of our clients PC’s anywhere in the UK. When Internet connectivity lets you down, we are fully versed in supporting clients over the phone in a calm and friendly manner.

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REMOTE IT SUPPORT

REMOTE IT SUPPORT
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Although our full featured managed IT support plans offer excellent value, we understand customers will have specific requirements. We will happily tailor an IT support package that fits around your business and delivers an excellent return on investment.

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TAILORED IT SUPPORT

TAILORED IT SUPPORT
VMWare 'Partner'
VMWare 'Partner'
VMware is the market leader in virtualisation solutions, delivering a range of flexible on premise and cloud based products and services, that streamlines and consolidates server environments
VEEAM 'Partner'
VEEAM 'Partner'
The global leader in backup & replication software for virtualised environments is also the first choice for the backup and recovery of physical and cloud based servers, including Office 365
WatchGuard 'Partner'
WatchGuard 'Partner'
Multi award winning network security vendor providing a comprehensive range of managed Firewalls and secure Wireless Access Points, to suit every size of business and budget
HPE 'Partner'
HPE 'Partner'
HPE is one of the largest and most trusted global technology vendors and we have been supplying their ultra-reliable, high quality servers, switches, PC’s and laptops for many years
Microsoft 'Partner'
Microsoft 'Partner'
As a Microsoft Partner and Office 365 Indirect Reseller we have extensive knowledge of the vast range of solutions from this industry giant, including their on premise and 365 suite
Cloud Solutions Partner
Cloud Solutions Partner
With over 300 million active users, Office 365 provides a fully integrated and collaborative cloud environment, for businesses to operate from in the digital world today
Sectigo 'Partner'
Sectigo 'Partner'
Domain Validated SSL certificates are the fast, convenient and reliable way to add industry-standard encryption to web sites, email, VPN’s and internal systems
Cyber Essentials
Cyber Essentials
Cyber Essentials,a UK government scheme operated by the NCSC. Ensures organisations adopt good practice in IT security to minimise risk & protect networks, systems & data from threats
Spam Titan Email 'Partner'
Spam Titan Email 'Partner'
A multi award winning, cloud based advanced email security scanner and spam filtering service. Protects businesses with on premise (Exchange) and cloud hosted email servers (Office 365)
Heart 'Partner'
Heart 'Partner'
2nd largest UK based web-host providing cloud hosted virtual servers, physical datacentre servers, domains & website hosting. As a Heart partner we have access to their entire service portfolio
Vipre Endpoint Protection 'Partner'
Vipre Endpoint Protection 'Partner'
A trusted endpoint security provider with a range of easily deployed and managed solutions to protect customers against emerging threats, with zero infrastructure overhead
Malwarebytes 'Partner'
Malwarebytes 'Partner'
Multi-layer real time protection package binds to your network connection scanning for malicious code, rogue software & malware, including ransom-ware, exploits & malicious websites
Spitfire 'Partner'
Spitfire 'Partner'
A UK-based, multi-award winning telecoms provider for businesses. Offering a large range of broadband, VoIP, SIP Trunk and Hosted Telephony products to our customers
Dropsuite 'Partner'
Dropsuite 'Partner'
HPE is one of the largest and most trusted global technology vendors and we have been supplying their ultra-reliable, high quality servers, switches, PC’s and laptops for many years
Webroot 'Partner'
Webroot 'Partner'
Industry leading security vendor with a range of fully managed endpoint security products that deliver great value and outstanding protection for business systems